Privacy, Terms and Cookies

The Brownsville Convention & Visitors Bureau, Inc. is committed to respecting and protecting your privacy rights when visiting any page of our Website,

Who We Are

Brownsville Convention & Visitors Bureau, Inc.
650 Ruben M. Torres Sr. Blvd.
Brownsville, TX 78521
Phone: (956) 546-3721
Toll-Free: (800) 626-2639

What Personal Data We Collect and Why We Collect It

Personally Identifiable Information

When you provide us personally identifiable information, such as your name, email, and phone number, we only use it to fulfill your request for materials or to supply you with the information that you have requested to receive.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We use a tool called Google Analytics to collect non-personally identifiable information that allows us to better understand the people who come to our website and what content they’re reading. Some of the data used includes the website you came from to get here, how long you stay, what kind of device you’re using, and more.

We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

 You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link. 

Who We Share Your Data With

Certain services made available by the BCVB are delivered by third-party sites and organizations. By using any product, service, or functionality of the BCVB, you hereby acknowledge and consent that the BCVB may share such information and data with these sites and organizations.

Remarketing/Retargeting Policy

This website uses Google AdWords to provide retargeting services on third party websites to previous visitors to our site. This means that we advertise to previous visitors who have not completed a task on our site or visit key pages, such as requesting a visitor’s guide. This could be in the form of an advertisement on the Google service results page or a site in the Google Display Network.

If you wish to stop receiving these advertisements, you can do so by simply clearing cookies from your browser. You may also set your browser to block all cookies. You can also opt-out of Google’s use of cookies by visiting Google’s Ad Settings page.

Opt-Out Instructions
  • Digital Newsletters: Please follow the unsubscribe link located at the bottom of every newsletter you receive from us.
  • Remarketing/Retargeting Ads: Simply clear cookies from your browser, set your browser to block all cookies or opt-out of Google’s use of cookies by visiting Google’s Ad Settings page.
  • Other: Please email us at
Disclaimer of Accuracy

Information on businesses and organizations within is provided by those organizations. Users of this information are encouraged to call individual businesses to verify prices, amenities, features, dates, and other important details. Additionally, this website contains links to other websites. Please be aware that we are not responsible for the privacy practices and content of other sites. This privacy statement applies solely to information collected by this website.

Policy Changes

The Brownsville Convention & Visitors Bureau reserve the right to make changes to this policy. You are advised to check our website regularly to view our most recent privacy policy.

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